Working under limited supervision the Secretary has a good knowledge of office practices and procedures and a comprehensive knowledge of administrative functions. Under the direction of the office Manager, they will perform a wide range of moderately complex secretarial and office support duties for 2 Directors, as well as assisting the Manager, Visitor Services with administrative support for five (5) Visitor information Centres. The Secretary will also assist staff in the Research, Business Development and Stakeholder Relations units.

In this role, the Secretary supports the day-to-day operational management of the office by contributing to the development of administrative process improvements/standards.