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Visitor Services

Our visitor services team provides local knowledge and friendly, personalized service to help travellers plan memorable trips that can lead to longer stays or repeat visits. This includes providing directions and information, creating itineraries, and making recommendations on products and services.

Tourism Contact Centre

Tourism Nova Scotia operates a Tourism Contact Centre, based in Yarmouth, which provides year-round service to travellers. Staff assist travellers with trip planning and requests for travel literature. They provide travellers with outstanding service, helping to make their travel planning easy and seamless, and inspiring more people to come to Nova Scotia.

The Tourism Contact Centre can be reached at our toll-free number, 1-800-565-0000 and via e-mail at explore@novascotia.ca.

Visitor Information Centres

Tourism Nova Scotia operates six provincial visitor information centres (VICs) throughout the province in Amherst, the Halifax Stanfield International Airport, Halifax waterfront, Peggy’s Cove, Port Hastings, and Yarmouth.

Tourism Nova Scotia offers Nova Scotia businesses and organizations an opportunity to display their brochures in provincial VICs. Please review the guidelines to determine if you are eligible and what is required.

See Contact Us for provincial VIC contact information and hours of operation.


Community Visitor Information Centres

Organizations throughout Nova Scotia operate visitor information centres in their communities during the busy tourism months. While Tourism Nova Scotia does not manage these centres, we do provide financial support to eligible centres through our Community VIC Funding Program which is administered by several industry partners.

Click here to view a list of community VICs. This list is updated each spring.

Reach out to the VICs near you to make sure they have up to date information about your business, including specials, packages, or operational changes for 2020.