Tourism Nova Scotia promotes the province as a vacation destination and works to motivate people to spend their tourism dollars in Nova Scotia. Through consumer advertising, working with travel trade, media, and influencers, and strategic relationships with industry partners, we raise awareness of Nova Scotia and inspire people to book a trip now.
All our marketing initiatives are driven by research – from where we market, to the type of travellers we target, to the tactics and creative approach we use.
COVID-19 Recovery Marketing Approach
Tourism Nova Scotia typically works to attract visitors from national and international markets who tend to spend more and stay longer while they are here. In light of the COVID-19 pandemic, we shifted our marketing focus to encourage travel from markets with the highest potential for travel to the province, beginning with Nova Scotia and Atlantic Canada, and then expanding into other parts of Canada. These are the people who are the most likely to be willing and able to travel to and within the province right now.
We continue to work with our marketing agency of record, Destination Canada, and Google to conduct research and develop campaigns so we can be ready to go into the right markets with the right message at the right time.
In the meantime, we are keeping Nova Scotia top-of-mind in our key international markets, so we are well positioned to encourage travel from these markets when the time is right.
Brand Promise: We believe life’s most beautiful moments are unexpected.
• A Fast Friend
Nova Scotia’s destination brand is the promise we make to travellers, or what we stand for. It captures the feeling of authentic experiences and serendipitous moments that make lasting memories and great stories and provides a strong emotional appeal to the travellers we are trying to attract. Tourism Nova Scotia incorporates this brand promise in all our marketing initiatives. Watch our brand promise video to learn more.
Once travellers get here, their individual experiences impact their perceptions of Nova Scotia’s brand. All tourism partners can deliver on Nova Scotia’s brand promise by adding moments of discovery or surprise to visitors’ experiences and reflecting the attributes of charming, authentic, and fast friend in interactions with visitors. Bringing the Nova Scotia brand to life in this way will help meet visitor expectations and provide a positive visitor experience, which in turn will drive repeat visitation.
Ongoing advertising in our target markets is essential to keeping Nova Scotia top-of-mind among travellers who are planning their next vacation.
Tourism Nova Scotia delivers annual advertising campaigns to market Nova Scotia directly to travellers. We work with our marketing agency of record to develop advertising campaigns that resonate with our target travellers, using the Explorer Quotient marketing segmentation tool. Our goal is to showcase the many things people can see and do while on vacation in Nova Scotia.
Key markets are identified based on access to Nova Scotia, awareness of Nova Scotia among travellers, and match between what Nova Scotia offers and the interests of travellers in each market.
We conduct assessments on the effectiveness and return on investment (ROI) for each campaign. Tourism Nova Scotia’s advertising campaigns have proven effective at both raising awareness and influencing travel. The 2019 campaign ROI research estimated that each $1 invested in media buy in Tourism Nova Scotia’s target markets of Quebec, Ontario, and Northeastern United States generated $21 in tourism spending in Nova Scotia.
Tourism Nova Scotia works with key travel agents and tour operators and travel media in our target markets to raise awareness of Nova Scotia. We represent Nova Scotia at travel marketplaces and on sales missions, and host familiarization tours to encourage the sale of more Nova Scotia vacations. We also pitch stories and host press trips to give journalists and influencers a first-hand experience of Nova Scotia so they can share stories that inspire people to travel here.
Our market development team also provides advice and support to help tourism businesses and organizations build relationships with travel agents, tour operators, and media to grow awareness of their products and services.