Guests plan trips after hours and ask the same questions again and again. This session covers what automation and AI can realistically do for a small tourism team, then walks through building a website chatbot that answers from your existing content. No coding, and no big budget.
3 Key Takeaways:
1. Understand how an automation works: trigger, actions, result
2. Build a website chatbot using your own content as its knowledge source
3. Know what a chatbot should never handle on its own
Thursday, November 19, 2026
10:00 a.m.
Presenter: Vrinda Kathpal, Founder of Workflows by Vrinda