Join the Tourism Industry Association of Nova Scotia for a series of one-hour motivational webinars every two weeks in February and March.

Webinar 1- Providing Quality in Product and Service

Date: Friday, February 11 – 10am-11am (Recording will be available)
Description:  
Now more than ever, creating value for our customers is important.  
But what’s the key to providing the level of service your customer wants 
when you are faced with challenges day after day?

Webinar 2 - Employee Engagement and Service Excellence

Date: Friday, February 25 – 10am-11am
Description:    
Join us for this one-hour webinar and find out how you can have a committed and engaged team 
That is loyal and appreciates the extra ‘touch’ needed to provide excellence in service – 
within the team and to valued guests!

Webinar 3 - Revenue Management and Sales Techniques

Date: Friday, March 11 – 10am-11am
Description:    
Learn how to maximize revenue through basic sales techniques that anyone can practice 
from the Front Desk to Food & Beverage and meet the needs of your customer while
increasing revenue!

Webinar 4  - Online Reputation Management

Date: Friday, March 25 – 10am-11am
Description:
Your online presence and integrity will be a fundamental tool to leverage as visitors
Dream and plan their potential travel.  Do you know how to find, measure and manage your
online reputation? Learn about basic tools and techniques to help you improve your online (and offline) image.

You can register for all four webinars at one time or for individual webinars on a bi-weekly basis. Register Here for all four webinars!