In this session, we’ll explore how conversational AI has grown beyond that of the ChatBots of old. These tools allow your business to stay responsive and engaged with potential customers when you're not able to manage your phone or website communications.
Whether you’re managing a hotel, campground, or tour company, conversational AI can help streamline your operations and ensure that you never miss an opportunity to connect with your customers. Don’t miss this opportunity to learn how you can implement these technologies to improve customer satisfaction and drive business growth.
Key takeaways include:
- Booking Management: Learn how AI tools can automate the booking process, ensuring customers can make reservations at any time, day or night.
- Customer Inquiries: Discover how conversational AI can provide instant, accurate responses to common inquiries, helping you maintain excellent customer service even outside of regular business hours.
- Enhancing Team Productivity, Not Replacing Them: Attendees will understand how AI tools work alongside their teams, handling routine tasks and inquiries so staff can focus on more complex and personalized customer interactions, and helping to cover their off-hours.
Thursday, December 5, 2024
10:00 a.m.
Register here
This webinar is offered in partnership between Tourism Nova Scotia and Digital Nova Scotia through DigiPort, a one-stop-shop of interactive services and educational opportunities to help tourism businesses develop digital marketing skills and access professional support to improve their online presence. Visit: https://nsdigiport.ca/ for more digital tools and resources.
Presenter Bio:
John Cody and Colin Alexander, co-founders of Trailblaze AI, champions the integration of AI in Atlantic Canada’s business landscape. With a shared vision, they empower small businesses to harness AI’s potential, driving operational efficiency and transformative job growth. Their commitment: educating enterprises to pave the future of smart business in the region.