Using Customer Relationship Management
Tools to Boost Customer Retention

Webinar: Using Customer Relationship Management Tools to Boost Customer Retention

Tuesday, April 18, 2023

In today's highly competitive tourism industry, businesses must continually adapt and innovate to stay ahead. Customer satisfaction and retention are the key drivers for growth and long-term success. That's where Customer Relationship Management (CRM) systems come into play.

Join us for this insightful and interactive webinar, "Revolutionizing Your Tourism Business: Boosting Customer Retention with CRM Implementation," where we'll explore the incredible potential of CRM systems for your tourism business. We will guide you through the process of selecting, implementing, and optimizing a CRM strategy tailored to the unique needs of your business.

Date: Thursday, May 11, 2023
Time: 10:00am
Register Now

About our Presenter: Shaun Whynacht (Blue Cow Marketing Inc.)

•   Shaun Whynacht is an entrepreneur, business coach, and speaker based in Nova Scotia, Canada.
•   He is the founder of Blue Cow Marketing Inc., a digital marketing agency that helps businesses to grow and succeed online.
•   Blue Cow Marketing specializes in helping small to medium-sized businesses using a range of digital marketing strategies such as website design and development, search engine optimization (SEO), social media management, email marketing, and online advertising.

Tourism Nova Scotia

Tourism Nova Scotia works with communities and industry to attract visitors to the province and increase tourism revenues through experience and sector development, business coaching, marketing, and visitor servicing.

As a division of the Department of Communities, Culture, Tourism and Heritage, Tourism Nova Scotia is committed to advancing equity, diversity, inclusion and accessibility across Nova Scotia and we support partners who share in this commitment.

Tourism Nova Scotia is located in Mi'kma'ki, the ancestral territory of the Mi'kmaq. We are all Treaty people.